Showing posts with label Arab market. Show all posts
Showing posts with label Arab market. Show all posts

Sunday, April 04, 2010

Arabic Kaput in the Gulf?

Hard to believe, but it seems that it could be true. In United Arab Emirates, 80% of the population are expats, and Arabic is trailing behind English and Hindi in the fields of business, finance and education.

Qatar, Bahrain and Kuwait are all in the same boat, with governments bewailing poor Arabic language skills on one hand, and funding higher education in English on the other. Is that a smart move?

Blame is also placed on the primary and secondary education, with students arriving in uni incapable of writing in any language whatsoever.

To read more, visit the Global Post.

For all your English to Arabic and vice versa translations that will help you expand your business into the Middle East visit Arabic Language Experts at http://www.arabic.com.au/

Measures to Protect Arabic in ME Media - and what it means

(MENAFN - Kuwait News Agency (KUNA)) Media figures and field experts called Wednesday for protecting the elements of the Arabic language, as a basis for the region's identity and culture.

Participants in the seminar on 'The Role of Media in Serving the Arabic Language', held by the Arab Center for Educational Research for the Gulf States, said in their recommendations at the conclusion of the three-day event that classical Arabic should be used in official letters and communication between government bodies.

Moreover, they called for making the Arabic language a primary subject taught at all school levels, and to make it compulsory in all mass media colleges, whether in public or private universities.

It also called for selecting editors based on their competence in the language, and for media institutions to coordinate efforts to create programs that focused on the Arabic language.

It also encouraged making children's programs in classical but simple Arabic.

The event saw the participation of media figures, as well as language experts and representatives of education ministries from around the Arab world.

What this means is that if you have been dealing with the Arab Gulf countries, or you are planning to, you will meet with more stringent demands on having your transactions (legal, business, financial) done bilingually, if not fully in Arabic. And because the mood in the Gulf has been very "linguistically and culturally sensitive" over the past few months, cutting corners in the quality of your paperwork by using online translation tools or bilingual non-specialist might just land you in more trouble.

For all your English to Arabic and vice versa translations that will help you expand your business into the Middle East visit Arabic Language Experts at http://www.arabic.com.au/

Tuesday, March 16, 2010

Get a Piece of That Cake, Quickly

Is your company doing business with the Arab world?

The Google CEO, on a visit to Riyadh, predicted that the Kingdom would have a bright future because of its large young population. He said the Arabic content on the Worldwide Web was expanding by the day. "The Internet Arabic content will increase further due to the presence of a large Arab population estimated at 300 million," he said, adding that Saudi Arabia would have a big role to play in expanding Arabic content on the Internet. According to statistics published in 2009, 48 million Arabs use the Internet.

Google International has two offices in Egypt and Dubai but no presence in any other Arab country. It has introduced Arabic language in its search engine and provides translation services from different languages to Arabic. But be careful - Arabs are very touchy about their language. After all, the language is sacred because the Koran came down in it. So Google-type mess of machine translation is a very sure way of making unhappy and offended clients.

If you are doing business with the Arabic-speaking world, it is time to localise at least the most important parts of your website NOW. For all your English to Arabic and vice versa translations that will help you expand your business into the Middle East visit Arabic Language Experts at www.arabic.com.au .

Wednesday, March 10, 2010

How Do You Want to Look in Translation?

If you’re seeking to translate any kind of business documents, marketing materials or web pages, it is important that you obtain an accurate English to Arabic translation from the beginning. Using automatic text translators or a button on your toolbar that instantly translates a web page into Arabic might be very tempting, especially from the cost point of view, but these translations are not fit for public view, because although some of the words may be translated accurately, the meaning of your message most probably won’t.

Your document or website represents your business and reflects it to the international client base. Any mistake made or left behind by an automatic translating software or an inexperienced human translator can cost you lots of future business.

This is why it’s important to choose the translator you are giving your business image to very carefully.

Here is how:

* Always ensure that the professional translator of your choice is native in the language you want to have your documents translated into, except in the rare situations where that person is fully fluent in both the written and spoken forms of both the source and the target languages.

* If you’re looking at promoting your service or product to Arabic speaking North Africans, you shouldn't use the same vocabulary used in, say, the Arab Gulf. Although written Arabic is pretty standard, cultural differences do exist and you will not come across as someone who has done a thorough research of your proposed market place overseas.

* Do you really need the whole of your documents translated? Most translators charge by the word or page, so it does make sense to utilise images - a picture is worth 1000 words. Instructions, for example, could be pictured, and you may consider using the services of a graphic designer who can provide accurate pictures, and thus reduce your translation costs. Just ensure that your graphics are not considered offensive by your target clients.

* Compare the subject matter and technical content of your documents to the proposed translator’s qualifications. Translators specialise and not everyone can translate legal or medical documents. Terminology associated with these fields is very precise and mistakes in translations could result in serious consequences.

* Quality is not cheap. Reading and translating your documents takes time. A translator can only do so many words per day, so be wary of claims to be able to translate 50,000 words per day. Such work will for sure lack quality and won’t be worth the money you spend.

* Don't give your translators documents that are unedited and unfinalised, because any last minute changes to the initial document will result in additional proofreading to ensure that their incorporation in the final translation, the consistency of terminology, etc.

* A good translator doesn't shrink from approaching you with questions and suggestions about possible improvements to your original text in terms of spelling, grammar and sentence structure, or meaning of certain terms. A know-all is a sure fire way to disaster.

Investing money and time in ensuring a properly done translation will save you grief and cash later in the business interaction with your target market. The translated documents will work FOR YOU instead of AGAINST YOU. Remember, this is YOU in translation - what do you want to convey?

For all your English to Arabic and vice versa translations that will help you expand your business into the Middle East visit Arabic Language Experts at http://www.arabic.com.au/.

Thursday, February 25, 2010

Even more reasons to have a multilingual website

This from the Marketing Blog

(1) English is not a predominant language in the Internet any more. As the Internet grows, so does the variety of languages. Having a multilingual website means you will be able to sell much more to those new customers. Fundamental, my dear Watson!

(2) If your website is translated to many languages, it receives not just many new orders, but it enjoys a bigger flow of traffic. Your website will receive more visitors. So you can use gadgets such as AdSense ads more efficiently and will receive more CTR and will increase overall dollar amount per day.

(3) Multilingual website brings credibility to a company. Not a cheap free machine translation, for sure. Errors may hurt reputation of a company. Poorly done, machine translation may erode a company’s reputation completely. We are talking a real professional human approach to translation. Professionally done translation adds credibility to your website. Fundamental, too, but you would be amazed at how many CEO's don't get it. Just think Pajero.

For all your English to Arabic and vice versa translations that will help you expand your business into the Middle East visit Arabic Language Experts at http://www.arabic.com.au/.

Tuesday, January 26, 2010

GIGO and Marketing Jargon

I am immensely grateful to Lauren Nemec from Applied Languages for the posting on why it is almost impossible to translate marketing crap from English into other languages, especially ones where obfuscation is not a measure of intellectual agility.

A few years back we landed a project for a tourism authority who wanted to "sell" what their area offered to the Arab World. They hired a copywriting company full of young heads and a month later we were presented with 80 pages of "young-head-Aussie" text.

Everything was "unique". And I mean EVERYTHING. Like, each sunset was unique. The sands on the beach were unique. You shopped in a unique atmosphere, buying unique clothes in unique boutiques, sipping unique coffee in unique cafes on unique streets lined with unique trees. And so on, and so forth..

And then there was the very relative, totally undefined term "fun". Getting wet on a unique waterslide was fun as was drying in the similarly unique air funnel. Eating out is fun. Driving down to Brisbane on the congested motorway was "fun". Kids were going to have fun and so were adults, and the dog and the cat.. and your wallet, I assume.

Amazing. Wonderful. Indescribable (how can you write about an indescribable entity, let alone translate it?)

As Nemec says in her blog, it was meant to impress. I translated. The agent in the Middle East read it, convened a phone meeting, and said very clearly: "The translation is very good. Change your copywriters. The English copy is crap."

The error that many companies in the English speaking world fall into is that they think they can smother opposition by the sheer amount of incomprehensible jargon. That might well work for some at the local level, mostly those who speak the same GIGO dialect. But when you translate your materials to Arabic, Polish, or even German (just to mention a few of the ones I know), information is paramount. Information, and cultural sensitivity.

The unique young-heads at the copywriting company did not even bother to think whether what they were saying would be acceptable, let alone attractive, to the Arab audience. So they put in bars and nightclubs as attractions - unique, mind you, until your third glass of whiskey, after which all nightclubs look the same. They marketed open air saunas for both sexes, and marriage ceremonies atop an air balloon. They waxed lyrical (amazing, unique, etc) about wine tours and working dog shows. And, to make things worse, they did not actually explain what all this was about.

I wonder how many of us would pay heavy money to go somewhere overseas for the sole purpose of watching sunsets, get mud baths, and spend the night in a night club drinking. Heavy money, because Arab tourists come over with wives (often a few per one male) and a progeny line the size of a football club. They come mostly to shop. Singapore is cheaper, and their Tourism Board material actually INFORMATIVE (we know, we did it). So Australia loses potential tourism income because we just can't think in other people's ways. It is all unique, mind you.

Someone out there needs to write a cross-cultural marketing course geared at young-airheads.

For all your English to Arabic and vice versa translations that will help you expand your business into the Middle East visit Arabic Language Experts at http://www.arabic.com.au/.

Wednesday, January 20, 2010

Advertising in Arabic-speaking Media? Read This!

From The National (UAE)

by Hassan Hassan

ABU DHABI // Arabic-language online media outlets are burgeoning, but still have little advertising revenue compared with their print counterparts, says a report by the Emirates Centre for Strategic Studies and Research (ECSSR).

The report, published in the latest issue of the centre’s Future Horizons magazine, argued that Arabic-language print media lacked quality, but continued to thrive because advertising buyers had not been persuaded of the value of online ads.

Most print media persisted because in addition to advertising, many publications also received funding from individuals, businesses or governments, it said.

If advertising buyers turned to online media, print media would be in “great danger”.

“Print media is suffering a crisis with their readers for failing to adapt to the constant developments,” said Othman al Umair, the owner of Elaph, one of the first Arabic-language electronic newspapers, which was established in May 2001.

Mr al Umair said the print sector was “trying hard to produce good-looking papers, yet with [poor-quality] news or information, while [electronic media] is succeeding in bringing high-quality news and information directly to the reader”.

The Arab Media Outlook from the Dubai Press Club and the consultancy PricewaterhouseCoopers said that internet advertising revenue in the UAE was expected to grow by 9 per cent a year between 2006 and 2012, while advertising was expected to grow 13 per cent a year at magazines and 16 per cent a year for newspapers in the Emirates.

Online advertising in the Middle East comprised less than 1 per cent of total advertising spending in 2007, the outlook said. In the UAE, print media accounted for 88 per cent of total advertising spending in 2007.

The ECSSR report noted that the continued publication of some Arabic-language newspapers was not an indication of their profitability. When an Arabic-language newspaper stopped publishing, it said, it often did so for political reasons rather than financial ones.

Ghassan Habbal, a researcher at the ECSSR and one of the authors of the report, offered the example of Al Safir, a Lebanese newspaper. The paper’s peak sales are about 10,000 copies, but it attracts about four times the advertising revenue of a website with more than 50,000 readers.
In general, a high-traffic website can expect to recoup about 2 per cent of its costs through advertising, the report said.

Muaffaq Harb, a media expert, said the value of the internet for the advertising community was demographics. Websites can easily collect data on readers, which are valuable for advertisers who want to make sure that their messages reach a specific group.

“Advertising is a decisive factor that would make up for the lack of subscription fees,” he said. “Fees are necessary for specialised websites and newspapers, not the general ones.”

Mr al Umair said the challenges to print media included a greater tolerance for free speech online compared to print.

Mr Harb agreed that the future of electronic media versus print depended on two issues: freedom of expression and advertising. “There’s no doubt electronic media is safeguarding freedom of expression for any individual who tries to express his or her views.”

He said, however, that the ease of online publishing often chipped away at journalism standards, a fact that was difficult for the public to recognise.

“People would lose the ability to differentiate between good and bad and here lies the problem with the internet,” he said. “The way to avoid that is to comply with highest journalism standards.”

The growth of electronic media would not lead to the disappearance of print media, he said. “It is too soon to speak of the destruction of newspapers.”

For all your English to Arabic and vice versa translations that will help you expand your business into the Middle East visit Arabic Language Experts at http://www.arabic.com.au/.

Tuesday, January 19, 2010

Which Second Language??

A few weeks ago, a Brit told the Bahraini press that the Bahrainis need to learn English if they want to get work in Bahrain..

Pakistanis, of course, already speak English as well as Urdu. But it looks like they are not getting enough work with that English. To remedy this, the Parliament is pushing for compulsory teaching of Arabic (plus the Koran, etc.) in schools. Possibly with the view of landing good jobs in the Gulf?

Smart.

For all your English to Arabic and vice versa translations that will help you expand your business into the Middle East visit Arabic Language Experts at http://www.arabic.com.au/.

Linguistic Zeal

From Gulf Daily News

A BILL which MPs said would have reinforced Arabic as Bahraini's official language was blocked by the Shura Council yesterday.

They said it would cause legal and practical problems, particularly if there were errors in the translation of documents, though the vote against was swung by just four votes.

Parliament had approved a bill which would have obliged all ministries and government organisations to produce their official letters and other documents in Arabic, with a second language as an option.

All official (such as road names) and commercial signs would have had to be in Arabic, with an option to put the name of franchises in another language, in smaller size.

The bill also stipulated that foreign and local companies have to present their products in the market mainly in the Arabic language, while Bahraini products sold abroad should only have the tag "Made in Bahrain" in Arabic.

It proposed fines of BD50 and BD200 for violators, while government employees would be punished according to the Civil Service laws.

Council services committee chairman Dr Bahiya Al Jishi was in favour, saying that Bahrain's Constitution stipulated that the country's official language was Arabic.

"In reality Arabic is second to English, which shouldn't be the case," she said.

"We have nothing against other languages, but they should be secondary, with Arabic being the country's main language, whether in official letters or signs."

"The bill doesn't speak about medical prescriptions or studies, considering that we know that it is very difficult to implement."

But council public utilities and environment affairs committee vice-chairman Abdulrahman Jawahery said that the bill would be very difficult to implement as a whole.

"Most of the experts in the government - whether consultants or engineers - are expatriates and having them present their letters in Arabic would be a waste of time and money, as translators must be hired," he said.

"Having people sign documents that they cannot understand is against the law and in translation words could be omitted or misinterpreted and this could harm the person signing it."

Council foreign affairs, defence and national security committee chairman Abdulrahman Jamsheer said that it would be ridiculous to have the names of franchises translated into Arabic. "For example, if a brand name is Global then it would be illogical to have 'Alami' as the main sign, because everyone knows the company by its original brand name," he said.


COMMENTARY:

Ok, the zeal misfired because it was poorly thought through. But the Arabists will continue pushing for it, for two reasons:

(a) because Arabic is the language of the Koran - forget about nationalism, that's not really the issue

(b) because they see that the standard of Arabic in their country is deteriorating, and that is bad for their cultural heritage.

If they manage to think it through so that it does not adversely affect overseas business, and if they - like Saudi Arabia - start seeing the light and educate their own instead of depending on expats, then that might create a minor renaissance for translators into English. I might even change bases :-)

For all your English to Arabic and vice versa translations that will help you expand your business into the Middle East visit Arabic Language Experts at http://www.arabic.com.au/.

Monday, January 11, 2010

.. and why should you learn English?

Just as an addendum to the previous post on the need to master Arabic before you attempt English (if you are an Arab, that is), here we go - this time from Bahrain:

"Give me job. I am graduate." Probably the shortest job application I have ever received. It arrived on my desk at the GDN some years ago, on a torn piece of paper. The applicant remembered to put a stamp on the envelope, but forgot to include his own address - not that we would have been interested anyway in interviewing someone so devoid of the basics.

This may be an extreme example, but it was no surprise to me to read that 60 per cent of graduate job-seekers in Bahrain emerge from university with poor English language skills.

Why should Bahrainis have to learn English to get a job in their own country, you may ask and I would have to agree that it is galling - but it is also a reality. The Arab language may be complex and its script beautiful, but it is not an international language and in this global village businesses must be able to communicate at home and abroad. The most commonly used language in international communications, certainly in business and banking, is English. Some may resent this but it is also an inescapable reality. Bahrain is also a cosmopolitan community, home to people of many nationalities and, once again, the common language between them is English.

So for Bahrainis looking for work, whether it is serving petrol at the pumps, or making and breaking fortunes in the dealing room, a good command of the English language is not just an advantage, it is a necessity. The government has recognised this and has introduced the teaching of English at a much earlier stage in its national schools, to give children a better start and to improve their chances of good careers later in life. That so many university graduates are emerging with only their own language at their command is a serious flaw, in a country seeking to propagate a knowledge-based economy.

It may not be fair, but this is a small country and those who speak only its native language will have limited futures ahead of them. That does not mean that the Arabic language should be sacrificed, far from it. It embodies the national character and heritage and should remain in everyday use.

But a business that cannot communicate with the outside world will fail and they know that, which is why young Bahrainis who can speak, read and write English will always be at the front in the jobs queue.


The writer? A certain Mr. Horton. Yes, you guessed right - a monolingual. English. Yes, yes, I know...The sad thing is that they actually published this in an English Gulf daily :-(

Appaling this patronising prescription that the Arabic should "embodies the national character and heritage and should remain in everyday use", while English "should be used for business and academic endevour". It is a prescription for the death of Arabic, which - unless it becomes involved in business and academia, will atrophy and stop evolving. We are already having problems in translating science, with many of the newer generation opting simply to transliterate from English, while the Arabic Language Forum in Egypt is asleep. Arabic was once rich in scientific language, richer than Latin and Greek, but these "archaic" terms are forgotten by the Internet and SMS generation of Arabs bred and raised on ART and Haifa Wahbe. So the blame is not totally on Horton Bek. He is just socialised into neo-colonialism :-D The real blame is on those who allow their language and culture to be relegated, in their own countries, to "everyday use".

For all your English to Arabic and vice versa translations that will help you expand your business into the Middle East visit Arabic Language Experts at http://www.arabic.com.au/.

Mastering Native Tongue Helps Mastering Others

English monolinguists, sit up and hear:

“When Arab students do not learn proper Arabic grammar, their English will suffer because they lack a strong linguistic foundation in their mother tongue. By improving their Arabic skills, students will be able to improve their English as well”, says a language expert.

As parents in the Arab world seek bilingual education for their children, they are increasingly opting for schools that educate them in languages such as English or French.

This has resulted in an increase in the number of Arab students fluent in the regional dialect. Such students are becoming less proficient in Modern Standard Arabic (MSA), the accepted form of Arabic used in writing and formal speech. Abbas Al Tonsi, an Arabic professor and expert at the Georgetown University School of Foreign Service in Qatar (SFS-Qatar), is building an innovative solution to this incongruity.

Al Tonsi and his team were recently awarded a grant by the Qatar National Research Fund (QNRF) to study Arabic language instruction in Qatari schools, and to help identify some of the current shortcomings. The team has proposed a study to explore ways in which the demand for English education is affecting the Arabic language skills of Qatar’s youth, and address the challenge of maintaining strong linguistic skills of native Arabic speakers who spend many of their formative school years in English language schools. Their research will focus on addressing the needs of heritage learners, native Arab students raised in Arab countries who lack formal instruction of MSA.

The first six months of the project will be dedicated to conducting a large field study of the different Arabic language curricula used within Qatar’s school system.

Source:THE PENINSULA

For all your English to Arabic and vice versa translations that will help you expand your business into the Middle East visit Arabic Language Experts at http://www.arabic.com.au/.